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Privacy Policy

The Privacy Policy for Visitors applies to everyone who visits our website https://www.onlinedierenwereld.nl/ .

Onlinedierenwereld.nl processes personal data of website visitors. This processing is done on the basis of the European General Data Protection Regulation (GDPR, or in Europe known as GDPR). Enforcement of these rules is carried out in the Netherlands by the Dutch Data Protection Authority. For more information about this law, we refer you to the website of the Dutch Data Protection Authority. You have the right to submit a complaint to them if you think that we are not handling your personal data properly.

In this Privacy Statement we explain why and how we process your personal data.

Identity and contact details:
Onlinedierenwereld.nl
Chamber of Commerce number: 75253240
Binnendelta 1T
1261 WZ  Blaricum (N.H.)

Tel: (06) 57302880
Email: info@onlinedierenwereld.nl 

Data Protection Officer:
We have not appointed a Data Protection Officer, but we are happy to help you with your questions about the AVG / GDPR. You can contact us via one of the contact details above.

Use of personal data:
When using our web store, we obtain certain information from you. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • IP address, browser software, operating system and the time and date on which the web store is visited by means of cookies


Register:

You must first register for certain parts of our webshop. After registration, we will store the personal data you have provided via the username you have chosen. We store this information so that you do not have to fill it in every time and so that we can contact you in the context of the execution of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or abuse of our web shop, we can hand over personal data to the competent authorities.

Handling orders:
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement. (We reserve the right to make changes to this privacy policy. It is recommended that you consult this privacy policy regularly so that you are aware of these changes.)

How long we keep personal data:
Onlinedierenwereld.nl does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data (including address, telephone number, e-mail) > 7 years > For the tax authorities

Privacy rights:
We don't do anything illegal with your data and that means we don't sell it on. We treat the data obtained confidentially.The processing of the data is done in accordance with the requirements of the Personal Data Protection Act

  • You have the right to data portability. It is possible to transfer your personal data.
  • You have the right to view your personal data.
  • You have the right to have your personal data changed.
  • You have the right to have your personal data completely deleted.
  • You have the right to withdraw your consent to process data at any time. We are then no longer allowed to process your data from the moment you withdraw your consent.
  • You have the right to object to the processing of your personal data.

It is best to request access in writing, by letter or e-mail. The AP has a sample letter for this on their website. Please note, you can only submit a request for access if you are older than 16 and have not been placed under guardianship. Otherwise, your legal representative (for example one of the parents) must make the request. We will then also send our answer to that person.

Google Analytics:
We use Google Analytics to measure and analyze visitor behavior. To guarantee your privacy, we have set up Google Analytics privacy-friendly.

  • We have concluded a processor agreement with Google.
  • We use Anonymize IP, which masks the last octet of the IP address before it is stored with Google.
  • We have turned off the 'data sharing' option.
  • The User ID feature is not enabled.
  • No other Google services are used in combination with the Google Analytics cookies.
  • Data retention for users and events is set to 24 months. After that period, the collected data at Google Analytics is automatically deleted.

Despite all the measures taken, if you still do not want us to monitor your behavior anonymously, there is an  opt-out option. Google has developed a special Add-On for Chrome that you can install in your browser. This Add-On prevents the Google Analytics tracking code from forwarding information to Google. Download the Google Analytics Opt Out Add-On here.

Security website:
To send data securely via the internet, our website has installed an SSL certificate. This protocol creates an encrypted connection between a web server and an internet browser. This connection ensures that all data that is sent between the web server and browser remains secret.

Transfer:
We will only transfer your data within the processing in the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data. We will never pass on your data to other countries or to parties other than those mentioned above without your permission.

Sharing personal data with third parties:
Onlinedierenwereld.nl will never sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Online Dierenwereld.nl remains responsible for these processing operations.

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